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🏆 RECLAIM ACTION OSRECLAIM — From problem to proof to resolution · Built with AI Basics Hackathon
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AI Legal Assistant
Multi-agent assistant with 30-language voice support · classifies your question across all 8 domains · retrieves real evidence
RESOLVE Neural Assistant
8 domains · 30 languages · multi-agent reasoning
✓ Domain Router: 8 domains online
✓ Voice Engine: 30 languages active
✓ Evidence Scoring Engine: ready
✓ Citation Engine: ready
✓ Multi-agent workflow: ready to reason
Ask in Any Indian Language
One question can span multiple domains. Speak or type in 30 languages. Watch RESOLVE classify, reason, and cite.
Story scenarios · pick one to see the full workflow
The claim denied as 'pre-existing'Health Insurance
- 1. Meera buys a family floater policy in 2020 and renews it every year without a break.
- 2. In 2025 she needs knee surgery; the cashless request is rejected as a 'pre-existing condition'.
- 3. RESOLVE finds the moratorium clause: after 60 months of continuous cover, pre-existing exclusions cannot be invoked.
- 4. Meera files a grievance with a cited letter and the insurer reverses the denial within 15 days.
Charged twice, refund refusedBanking
- 1. Arjun pays Rs 12,499 for a laptop bag; the app shows a failure and he retries.
- 2. Both debits succeed. The bank says 'the merchant will refund' and closes the ticket.
- 3. RESOLVE finds the RBI turn-around-time rule: failed or duplicate transactions must be reversed in T+5 days, with Rs 100/day compensation.
- 4. Arjun sends a cited complaint; the reversal and Rs 700 compensation arrive in a week.
Cancelled flight, refund stalledAirlines
- 1. Priya's 6 AM flight to Delhi is cancelled the night before; the airline offers only a credit voucher.
- 2. She needs a refund because her meeting is lost.
- 3. RESOLVE surfaces DGCA CAR Section 3 Series M Part IV: passengers may choose a full refund or alternate flight.
- 4. Priya quotes the CAR and the full fare is refunded to the original payment method within 14 days.
Billed for a cancelled planTelecom
- 1. Rohan cancels his Rs 999 postpaid plan after a store visit and receives an SMS confirmation.
- 2. Two bills later, the charge continues and customer care gives only ticket numbers.
- 3. RESOLVE finds the TRAI rule that billing complaints must be resolved within 4 weeks.
- 4. Rohan escalates to the Appellate Authority and receives a credit note for both months.
Counterfeit product, return deniedE-commerce
- 1. Sana orders branded earbuds; the box arrives with mismatched serial numbers.
- 2. The seller says 'no returns on audio items'.
- 3. RESOLVE cites the E-Commerce Rules 2020: platforms are liable for counterfeit goods and may not refuse valid returns.
- 4. Sana files on the National Consumer Helpline and receives a full refund plus pickup.
Passport stuck in reviewGovernment
- 1. Vikram files for passport renewal; status shows 'under review' for three months.
- 2. Visits and calls give no reason or timeline.
- 3. RESOLVE drafts an RTI under Section 6 and cites the Public Services Guarantee timeline.
- 4. The RTI reply names the pending police verification; Vikram resolves it and receives the passport in 12 days.
Builder delayed possession 18 monthsHousing
- 1. Anita books a flat with possession due in March 2024; the builder keeps pushing the date.
- 2. Eighteen months later she still pays EMI and rent together.
- 3. RESOLVE cites RERA Section 18: interest on delay at SBI MCLR + 2% from the committed date.
- 4. Anita files at the state RERA authority and the builder agrees to pay the interest on settlement.
Overcharged hospital billHealthcare
- 1. Imran's father is discharged after a cardiac procedure; the final bill is Rs 40,000 above the estimate.
- 2. The hospital withholds the discharge summary until the balance is paid.
- 3. RESOLVE cites the Clinical Establishments Act and patient rights charter: itemised bills and records are mandatory.
- 4. Imran requests the itemised bill; the hospital waives the duplicate charges and releases the summary.
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Agent Pipeline
Research Agent
Evidence Agent
Knowledge Graph Agent
Strategy Agent
Negotiation Agent
Review Agent